How do I report a delivery issue?

Please report any delivery issue from the last four weeks HERE. You will receive credit for any missing issues.

For delivery issues prior to that, please call our customer service hotline 1-833-699-1888 for a solution.

We work closely with USPS and our home delivery partners to ensure that you receive your weekly copy of The Epoch Times in a timely matter.

Customer satisfaction is our top priority.

Once you report an issue, our shipping department will investigate as soon as possible. We will then reach out via email or phone with a solution.

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