Terms of Service - Digital Subscriptions

Privacy Policy

Please click here to view our privacy policy.

Free Account Registrations

i. Account Creation

By signing up for a free account with an email, users will be able to read certain content without restrictions.

To access services on TheEpochTimes.com, create an account with your email and password. You will be asked to update your information related to the account.

We offer email newsletters and promotional emails as part of the account services. You can unsubscribe from them anytime.

ii. Password Confidentiality Terms

Your account is intended for your personal use. In order to maintain exclusive access to your account, you should never share your login information with anyone else. Sharing log-in credentials may result in suspension or loss of services. No one from The Epoch Time will ever ask you to reveal your login information. You should never attempt to impersonate another person by using that person’s login credentials, or use any login credentials that, at the sole discretion of The Epoch Times, are deemed offensive. Failure to comply with these terms shall constitute a breach of this agreement and may result in suspension or termination of service.

iii. Unauthorized Use of Account

Please notify The Epoch Times immediately if you believe that your account has been accessed by an unauthorized user, or otherwise breached. This includes any loss, theft, or any unauthorized disclosure or use of your password or credit card information.

iv. How To Report a Breach

Contact us at Help.TheEpochTimes.com at your earliest convenience. If you believe your information is being used by a third party without your authorization, call our customer service line at 1-833-699-1888.

v. Grounds for Termination

By registering your email, you are assuming responsibility for usage and activity on your account. This includes:

  • Usage by a third party to whom you have provided log-in credentials
  • Any fraudulent or abusive activity
  • Any usage deemed illegal by state or federal laws

Such usage may be considered grounds for termination of your account at the sole discretion of The Epoch Times, and may be referred to appropriate law-enforcement agencies.

Payment

Paid subscribers will automatically be charged in advance based on the subscription plan, which can be monthly or annually.

All subscriptions renew automatically with payment due and charged at the beginning of each billing cycle unless canceled.

For “End of the Month” cases, if the selected date is not present in a month (say, the 31st) for billing, then the preceding date is selected. The renewal shifts back to the original date in the subsequent month, if available. Example: The customer has signed up for a subscription that renews on the 31st of every month. The renewal of the subscription will fall on Jan 31, February 28, March 31 and so on, i.e., the subscription will renew on the last day of the month.

Trial Period

The trial period can be any length and offers may vary based on the current promotion. If the subscription is not canceled during the trial period, according to cancellation terms, the subscription will automatically renew to the plan agreed on at the time of purchase. Each subscriber can only have one trial offer per email address.

Duplicate Subscriptions

Please confirm that you have only ONE SUBSCRIPTION ACCOUNT with us. To receive a full refund for any duplicate account, you must inform us within 30 days of opening that duplicate account. After 30 days, we can only offer a credit to your remaining active account. Thank you for your understanding.

Unless we hear from you, we will assume you want ALL accounts to remain active. To doublecheck for duplicate accounts, please look for any charges from The Epoch Times on your credit card statement. If you think you may have a duplicate DIGITAL ONLY account, please contact Customer Service and we will assist you.

Cancellation

Digital subscriptions may be canceled at any time. You may notify Epoch Times of your intent to terminate the Services at any time; your cancellation will become effective at the end of your current billing period. You will not receive a refund; however, your use of the Services and benefits will continue for the remainder of the current billing period.

If you intent to terminate a "trial subscription", the Services will terminate immediately. The user will then have standard, non-subscription access, which includes a very limited number of free articles to read and full access to the comments section.

All payments are non-refundable. The Epoch Times reserves the right of final interpretation. For rare and special cases, a prorated payment may be issued after reviewing by a supervisor1.

Please Click Here for instructions to cancel the subscription.

Refunds

Purchases are final and the Epoch Times has a no refund policy. Special cases and promotions may be eligible for refund, it is completely at Epoch Times discretion and will be assessed on a case-by-case basis.

The digital subscription will remain active throughout the remainder of the current subscription period.

We reserve the right to make changes to our print and digital products at any time.

Unpaid Charges

On condition that the subscriber’s payment method is no longer valid, the subscription will not be immediately canceled. The subscriber is still responsible for all unpaid charges and any collection costs such as collection agency fees, attorney fees, and other fees.

We reserve the right to make changes to our print and digital products at any time.

Appendix

  1. It will be reviewed case by case. Leaving to Epoch Times interpretation.
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