Contact customer service

There are several ways to contact our Customer Service Representatives

1. CALL:

Call us at 1-833-699-1888 if you are in the U.S. during our business hours

2. CHAT:

Click the “Live Chat” button on the lower right-hand corner on any of our web pages to connect with our customer service representative during business hours

3. Email:

Use our "SUBMIT A REQUEST" form to send us an email


The Epoch Times
229 West 28th St., Floor 7
New York, NY 10001

Business Hours:

Monday-Friday 8:00 a.m. to 8:00 p.m. (ET)
Saturday-Sunday 10:00 a.m. to 6:00 p.m. (ET)


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