Contact customer service

There are several ways to contact our Customer Care Representatives

1. CALL:

Call us at 1-833-699-1888 if you are in the U.S. during our business hours

2. CHAT:

Click the “Chat” button on the lower right-hand corner on any of our web pages to connect with the Care Representative during our business hours

3. Email:

Use our "SUBMIT A REQUEST" form to send us an email.

4. POSTAL MAIL:

The Epoch Times
229 West 28th St., Floor 7
New York, NY 10001

Business Hours:

Monday through Friday 9:00 a.m. - 8:00 p.m. (ET)
Saturday 10:00 a.m. - 3:00 p.m. (ET)
Sunday Closed
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