There are several ways to contact our Customer Service team.
Call
Call us at 1-833-699-1888.
Phone hours:
Monday–Friday, 8 a.m.–8 p.m. ET
Saturday–Sunday, 10 a.m.–6 p.m. ET
Live Chat
Use LIVE CHAT in the lower-right corner of any of our web pages to chat with a live Customer Service agent.
Live chat hours:
Monday–Friday, 9 a.m.–8 p.m. ET
Saturday, 10 a.m.–5 p.m. ET
Virtual assistance is available 24/7.
For step-by-step instructions, see Talk to a live agent on chat.
Use our Submit a Request form to send us an email.
Postal Mail
THE EPOCH TIMES
Subscription Department
129 W 29th St 8th Floor
New York, NY 10001
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