Skip to main content
The Epoch Times Help Center
Submit a request
What can we help you with?
The Epoch Times
Frequently Asked Questions
Frequently Asked Questions
Public Knowledge Base
Video Library
How To Manage Your Subscription On The Customer Portal
How To Get Started With Epoch Fun
Access Your Epoch Times Subscription on the Go: App Guide
4 Important tips on using your digital subscription
Why am I being blocked from reading?
Having trouble logging in to the Epoch Times website?
See all 7 articles
Manage Your Account
Activating the Reader Perks by Entertainment® Digital Membership
Cancel your Epoch Times subscription for free
Pause your subscription
Renew your subscription
Change your subscription
Add new subscriptions
See all 10 articles
Use our Apps and Website
How To Manage Your Subscription On The Customer Portal (video)
How To Get Started With Epoch Fun (video)
4 Important tips on using your digital subscription (video)
Log in to your The Epoch Times account
How do I turn off push notifications/pop-up?
Access Your Epoch Times Subscription on the Go: App Guide (video)
See all 11 articles
Delivery
How do I report a delivery issue?
Change your shipping address
Subscriptions and Publications
Important subscriber announcement: Radiant Life is closing
China News digital subscription
Bright digital subscription
Epoch Insight magazine
Kindle edition
American Essence magazine
See all 15 articles
Policies
Terms and Conditions - SMS
Terms of Service - Monthly magazine
Terms and Conditions – Donations
Terms of Service - Digital Subscriptions
Terms of Service - Print Subscriptions
Terms of Service - Website Use
About Us
What is your strength in reporting?
What is the relationship between The Epoch Times and Falun Gong?
What are the fundamental differences between The Epoch Times and other media?
What can subscribers expect of The Epoch Times?
I like The Epoch Times, but I don’t have time to read it every week
I like The Epoch Times; What if I don’t have enough money to subscribe?
See all 8 articles
Contact Us
Contact customer service
Talk to a live agent on chat
Contact editorial desk and other departments
Contact international bureau customer service
Donation
If I signed up for recurring donations, do I have full access to your content online?
How to make a donation to The Epoch Times?
Epoch Fun
About Epoch Fun - What are the benefits of playing these games?
My game isn’t loading. What’s the problem?
How do I save my score?
How do I take a screenshot on my device?
How do I turn off the ads?
How do I play games on the app?
See all 11 articles